Woe to Moe’s Southwest Grill

My second stop on the Chain Restaurant Burrito Trilogy took me to Moe’s Southwest Grill on Thomasville Road.  It is located in the same shopping plaza that houses Hobby Lobby, Bonefish Grill and Kiku.  Out front there were a few high top tables and a very friendly employee who was sweeping up some rubbish on the sidewalk.  Upon opening the door I was greeted with a hearty “Welcome to Moe’s!”

The ceiling was painted black and pendant lights hung near large letters spelling out the restaurant’s greeting.  On the wall to my left was a large menu and the assembly line of employees.  To the right was the dining area with numerous booths and some wall art.  The interior felt dated but was very clean and about half full during the lunch time rush.

I decided to order their homewrecker burrito with chicken. One employee took a large flour tortilla and pressed it for a few seconds.  Inside she layered rice, black beans before adding the chicken.  I also opted for pico de gallo, cheese, sour cream and guacamole.  Unlike Chipotle guacamole at Moe’s did not increase the price of my burrito by a $1.80.  Once the fillings were loaded, the burrito was rolled and sealed in an aluminum foil wrapper.  A side of chips was shoveled into the bag and after paying the cashier I went to get a few cups of salsa.

I opened the bag and found the burrito resting comfortably on the chip.  It easily weighed over a pound and I peeled back the foil and took a bite.  The chicken was flavorless and dry.  The rice was orange and overcooked.  I tasted mostly black beans,  sour cream and guacamole.  I pressed on hoping that my first bite was an anomaly but it was not.  Half way through I gave up on the burrito and hit the chips.  They were stale and tasted like they had been fried in old oil.  The only bright spot in the meal was the tomatillo salsa which had nice fresh flavors and a moderate amount of heat.

Although the staff was friendly, and the restaurant was clean, the food was dismal.  While I give them points for not tacking on a couple of dollars for guacamole there are better fast casual Mexican choices in Tallahassee.

Sweet Tea & Bourbon’s Rating:
Atmosphere: C
Taste: D
Presentation: C
Service: A
Cleanliness: A
Price: $

Moe's Southwest Grill on Urbanspoon

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